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Anonymous Split Airport 27 August Anonymous Split Airport 25 August Anonymous Zadar Airport 18 August Anonymous Zagreb Airport 15 August Car in good condition, fast service, quick dropoff. Anonymous Zagreb Downtown 26 July No problem with the rental, no scam. I would definitely recommand Hertz. It might be a little bit expensive but at least you have guarantees that it is going to be fine.

Thank you! Anonymous Zagreb Downtown 25 July Car was smaller than we asked for, we struggled to get our gear in.

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Anonymous Dubrovnik Airport 12 July Our flight was delayed, although it was past closing time the rep waited for us to pick the car up! Anonymous Zadar Airport 03 July Charming and efficient staff. Anonymous Dubrovnik Airport 12 June Amazing staff. Anonymous Rijeka Airport 07 June The staff was very helpful when I returned the car with a small damage dent in left door They took all the time to explain everything while doing the paperwork so I would know what do do after I got home. Anonymous Dubrovnik Airport 04 April Staff, quick Anonymous Dubrovnik Airport 15 October Easy on site office , hire car area needs to increase in size ,, very busy on sunday when a lot of flights are in and out ,, or get more staff for moving cars at busy periods ,,.

Anonymous Zadar Airport 11 October Best car rental experience ever!!! Nothing, everything was amazing. Anonymous Zadar Airport 03 October I got free upgrade, pleasant and friendly staff. Anonymous Rijeka Airport 28 September New car Peugeot No comments. Anonymous Zadar Airport 19 September Anonymous Dubrovnik Downtown 10 September Needed to have instruction to depress clutch to start engine Anonymous Dubrovnik Airport 09 September Car was not very but fiat and in poor shape. Anonymous Dubrovnik Airport 07 September It was no worse than any other car rental company.

Small booth allowing only one customer at a time. The car windscreen was also filthy inside making visibility poor when driving into direct sunlight.

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The car was not full on fuel either, which made it hard to judge how much to put in to avoid overfilling. Anonymous Zagreb Airport 30 August When we arrived in Zagreb - we got immediately the car - it went smoothly We had to drive for 15 min before we found a place where we could park our car it was a different company but we didn't find any spot of Hertz.

Anonymous Split Airport 29 August Location and bad signs to return car No attendants early in the morning. Anonymous Zagreb Airport 28 August Quick pick-up of the car. New vehicle. Car exterior was dusty, so it was difficult to evaluate for possible damages scratches. Anonymous Zagreb Airport 29 July The agency stuff explaining everything and giving you hints if you are planning to go outside the country and what you should be aware off Returning the car with full fuel and no other option was explain to me and how. Anonymous Dubrovnik Downtown 07 July The actual car was practically off the showroom and in pristine condition.

Time it took to actually get the car at the start. The counter staff took some time in arranging everything as the car was not ready on time. Anonymous Zagreb Airport 12 June Friendly counter staff, proximity of rental car parking to the terminal.

Anonymous Zagreb Downtown 05 June Brand new VW up, with food down rear seats for our luggage, air conditioning and good fuel economy. The one way fee was more expensive than renting the car for 10 days. Anonymous Pula Airport 08 May Hertz counter is located immedieately as you exit the arrivals hall in the terminal. Staff very helpful Car had a bit of damage where it had been scraped along the bodywork.

Anonymous Split Airport 15 April East to find agent and easy drop off, pick up point. Car was a little dented in places and vibrated quite badly when driven at motorway speed. I did report this at drop off.

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Dragan Zagreb Airport 12 April All was ok and quick pick up and drop off. Paying extra for picking up car at night time. Barry Dubrovnik Airport 06 April Excellent ease of collection and drop off Anonymous Zagreb Airport 18 January Conversation with employed at Hertz. Very helpful. Clean car. Car suitable for family Easy rental with no problems. Anonymous Dubrovnik Downtown 08 November Interior of the car was not very clean. Super job. Anonymous Dubrovnik Airport 11 October As I've landed in another airport I was allowed to pick up the car from another office.

This meant that fitting 7 people into the vehicle was extremely tight and extremely uncomfortable. Pros: Staff was friendly. Cons: The signs at pickup advertised transponder system for tolls, but without the transponder in the car I had no way to know that the system also worked by plate recognition. Pros: The car was great.

Cons: When picking up the car, we asked if it would be an issue to change the drop off location if needed. Pros: easily able to change drop off point Cons: At pickup they tried to upsell and was not honest when pricing did not match reservation. The manager resolved the situation. At drop off in Manhattan they rushed us out of the car in the street which did not give us time to unload and clean out the car safely and efficiently.

Pros: Car pick up at JFK was straight forward. Karen was extremely helpful. Pick up experience was great. Called customer service to find alternate dropoff location. Focused on selling extension. Pros: Stanley was very friendly and explained all options very clearly without pushing too much Cons: Price.


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Pros: Drop off was easy and the shuttle left timely. Cons: The pick-up experience was slow and there were no cars in the Full size area, even though we were told that there were. It took two conversations and a while for a car to show up for us. Overall not a very clear or efficient process.

Economy Hyundai Accent or similar is the most frequently booked rental car type from Hertz in New York. Hertz has 11 rental locations in New York. Take a look at our Hertz rental location map to find the best rental cars near you. Skip to main content.

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Best rates. Other agencies. Hertz car rental prices in New York. Cons " Customer service was great. Guest Reviews Overall Rating 7.

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